Infinite Peripherals
If you have a Linea Pro 5 or an Infinea Tab M follow these steps:
- Visit www.ipcmobile.com/support
- View Infinite Peripherals “RMA SupportPortal Instructions” to create an RMA account with Infinite Peripherals
- Manually type serial number(s) and enter failure symptom manually OR attach Excel spreadsheet listing serial number and failure symptoms
- When creating shipping labels, be sure to include RMA# (i.e. IPCXXXXXX)
- Once device(s) are repaired and completed, Infinite Peripherals will send repair report via email
- Once repairs are completed, devices would be pending approval from the customer
- Include customer FedEx/UPS shipping account number to have RMA’s returned to the venue
- Infinite Peripherals will ship RMA’s directly to the customer
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