Infinite Peripherals RMA Process

If you have a Linea Pro 5 or an Infinea Tab M follow these steps:

1. Visit www.ipcmobile.com/support 
2. View Infinite Peripherals “RMA SupportPortal Instructions” to create an RMA account with Infinite Peripherals
3. Manually type serial number(s) and enter failure symptom manually OR attach Excel spreadsheet listing serial number and failure symptoms
4. When creating shipping labels, be sure to include RMA# (i.e. IPCXXXXXX)
5. Once device(s) are repaired and completed, Infinite Peripherals will send repair report via email
6. Once repairs are completed, devices would be pending approval from the customer
7. Include customer FedEx/UPS shipping account number to have RMA’s returned to the venue
8. Infinite Peripherals will ship RMA’s directly to the customer