The Elo All-in-One units for iOS have firmware that sometimes requires troubleshooting or an update. In order to complete those steps, the Elo Paypoint Framework App must be installed on the connected iPad.
Note: Please contact Support if the Elo Paypoint Framework App is not available in the App Catalog.
- Download the Elo Paypoint Framework App from the App Catalog. A valid iTunes account will need to be setup on the device in order to download.
- Once the app is downloaded, select the icon to launch.
- Select 'More' in the far right, bottom corner and then 'Advance'
- Select 'Check for Update' to install the newest version or confirm the device is up to date.